Iron Field Equipment Supply, LLC (“Iron Field,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have. It applies to our website and to your interactions with us by phone, email, or order.
Information We Collect
We collect the following categories of information:
Information you provide: name, billing and shipping address, email address, phone number, company name, order details, and communications you send us.
Payment-related information: because we collect payment through a secure payment link or wire transfer after your order is placed, we do not store full card numbers or bank account details on our website. Payment is processed by the secure payment provider or financial institution handling the transaction.
Information collected automatically: IP address, browser type, device information, pages viewed, referring URLs, and similar usage data collected through cookies and analytics tools. See our Cookie Policy for details.
How We Use Your Information
We use your information to:
Process, fulfill, and ship your orders, including arranging freight and delivery.
Send you a secure payment link or wire instructions and confirm payment.
Communicate with you about orders, support requests, warranty claims, and returns.
Provide customer service and respond to your inquiries.
Operate, maintain, and improve our website and services.
Send marketing communications where you have not opted out (you can unsubscribe at any time).
Detect and prevent fraud, and comply with legal obligations.
Legal Bases for Processing
Where applicable law requires a legal basis (such as under GDPR), we process your information to perform our contract with you (fulfilling orders), for our legitimate business interests (improving services, preventing fraud), to comply with legal obligations, and with your consent (such as for certain cookies or marketing).
How We Share Information
We do not sell your personal information. We share information only as needed to run our business:
Service providers: freight carriers, payment processors, hosting and analytics providers, and email services that perform functions on our behalf.
Legal and safety: when required by law, court order, or to protect our rights, customers, or others.
Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.
Cookies and Tracking
We use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings. For more detail, see our Cookie Policy.
Data Retention
We keep personal information only as long as needed for the purposes described here, to comply with legal, tax, and accounting requirements, and to resolve disputes. Order and transaction records are typically retained for the period required by applicable law.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information.
California (CCPA/CPRA)
California residents have the right to know what personal information we collect, to request deletion, to correct inaccurate information, to opt out of the “sale” or “sharing” of personal information (we do not sell personal information), and to not be discriminated against for exercising these rights.
European Economic Area / UK (GDPR)
If you are in the EEA or UK, you have the right to access, correct, delete, restrict, or object to processing of your personal information, the right to data portability, and the right to withdraw consent. You also have the right to lodge a complaint with your local data protection authority.
How to Exercise Your Rights
To make a request, email support@ironfieldequipmentsupply.com or write to us at the address below. We will verify your identity before fulfilling your request and respond within the timeframes required by law.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. Because we do not store full payment card or bank account numbers on our website, sensitive payment data is handled by secure third-party providers. No method of transmission or storage is completely secure, but we work to protect your information consistent with industry standards.
Children’s Privacy
Our website and products are intended for adults and businesses. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.
Third-Party Links
Our site may link to third-party websites (such as financing providers or carriers). We are not responsible for the privacy practices of those sites. Review their policies before providing information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date. Material changes will be communicated as required by law.
Contact Us
Questions about this Policy or your information? Contact us:
